1. Introduction
We at Rebooted Repair Solutions Ltd take your privacy seriously. This policy explains how we collect, use, and protect your personal data when you use our website, services, or products.
2. What data we collect
We may collect the following personal data from you:
- Name, email address, and phone number.
- Payment details when you make a purchase or booking.
- IP address, device information, and website usage data.
- Information about your service history or requests.
3. How we use your data
We use your personal data to:
- Provide and manage our services.
- Process payments and bookings.
- Communicate with you about your account, bookings, or purchases.
- Improve our services and website.
- Send marketing messages if you have given consent.
4. Legal basis for processing
We process your data based on:
- Contract: to provide the services you request.
- Consent: if you agree to receive marketing communications.
- Legitimate interest: to improve our services and prevent fraud.
5. Sharing your data
We may share your personal data with:
- Service providers who help us deliver our services, such as payment processors and repair partners.
- Legal authorities if required by law.
We will never sell your personal data.
6. Data retention
We keep your personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
7. Your rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you.
- Correct any inaccuracies.
- Request deletion of your data.
- Withdraw consent for processing.
- Object to how we process your data.
- Request data portability.
To exercise these rights, please contact us at hello@rebootedrepairs.com.
8. Cookies and tracking
Our website uses cookies and similar technologies to improve your experience. You can choose to accept or reject cookies. For more details, see our Cookies Policy when available.
9. Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
10. Changes to this policy
We may update this privacy policy from time to time. The latest version will always be available on our website.
11. Contact us
If you have any questions about this policy or how we handle your personal data, you can contact us:
- Email: hello@rebootedrepairs.com
- Phone: 07988 046330
- Address: 43a Prince's St, Doncaster DN1 3NJ